Explore SEB's Triple ISO Certification and the latest enhancements to FlexPlus, designed to elevate the client experience with new and improved features!
HR Info Bytes
Read about emerging HR trends including the rise of workcations, the importance of empathetic leadership, the benefits and challenges of virtual reality onboarding.
Industry News
Stay ahead of the curve with critical updates to the Canada Health Act, new “Leave” legislations, and the impact of Quebec's Bill 96 on employee communications.
SEB Highlights
All SEB Lines of Service Are Now ISO Certified!
We are proud to announce a major accomplishment for SEB! We have achieved ISO certification across all three lines of service within the SEB Group of Companies.
Maplesoft (Professional Services) has successfully earned ISO 9001:2015 certification for Recruitment and Staffing of Professionals for both the Private and Government Sectors.
QLogitek (IT Services) has achieved certification for ISO 27001 Information Security Management Systems ensuring robust security, risk reduction, and enhanced resilience against cyber threats.
SEB Administrative Services Inc. (Business Process Services) has successfully recertified for ISO 27001, reaffirming our commitment the highest level of internal compliance and security.
These milestone certifications reinforce our commitment to quality, security, and excellence, ensuring our clients benefit from enhanced service reliability, compliance, and data protection.
FlexPlus® ENTERPRISE: Shaping the Future of Benefits
Since 2022, FlexPlus ENTERPRISE (FPE) has evolved with key innovations, including enhanced management tools, expanded integrations, streamlined renewals, and advanced reporting. New features like paperless beneficiaries, secure SSO, and improved communications are shaping the industry's future. With multiple implementations, FPE is resonating in the market– solidifying its place as the platform of the future.
SEB Set to Launch Hour Bank Feature on FlexPlus DIRECT!
SEB is introducing its Hour Bank feature to support industries with fluctuating work hours such as construction or unionized workplaces. This innovative solution enables workers to bank extra hours during peak periods and utilize them during slower times, ensuring continuous benefits eligibility.
New FlexPlus UI Rollout Underway
Many customers are enjoying the refreshed design and enhanced functionality of the new FlexPlus user interface. We’re continuing to implement in phases to ensure a seamless transition for all clients. There are additional future enhancements planned to further elevate the member experience. Stay tuned for more details.
HR Info Bytes
Trade Your Desk for the Beach? The Rise of the “Workcation” and How It Can Affect Your Team
Learn why workcations are on the rise, the benefits they offer, and the challenges they present. Explore how to implement a workcation policy that boosts morale, improves retention, and supports employee well-being.
Leading with Empathy: How Human-Centered Leadership Drives Results
Discover the shift to human-centered leadership, the power of empathy, and how balancing empathy with accountability can drive results. Learn practical strategies to cultivate empathy and navigate the challenges of leading with compassion. Curious about how empathy can transform your leadership approach?
Discover the benefits of VR onboarding, from global accessibility to cost efficiency, and learn how to navigate challenges like implementation costs and technical expertise. Ready to revolutionize your onboarding process?
It’s Time to Plan the Rollout of Major HR Initiatives: A Strategic Guide for Success
Rolling out major HR initiatives can be complex, but with meticulous planning and execution, you can drive meaningful change. Learn how to measure success, create realistic timelines, and provide ongoing support.
Changes to Canada Health Act: What Employers Need to Know for 2026
In January 2025, the federal government introduced changes to the Canada Health Act that will require provinces and territories to cover medically necessary services provided by regulated health professionals, by April 2026. For plan sponsors, this shift could mean adjustments to extended health benefits, potential cost reallocations, and the need for updated plan designs. Employers should stay informed on provincial implementations, communicate changes to employees, and work with insurers to optimize benefits.
New Leave Laws: Essential Updates for Employers in Newfoundland & Ontario
Recent legislative changes in Eastern Canada are expanding leave of absence entitlements. In Newfoundland and Labrador, employees now have access to extended unpaid leave for long-term illness or injury, while Ontario has introduced new unpaid leave provisions for serious medical conditions and adoption or surrogacy. These changes require employers to reassess benefits coverage, adjust HR policies, and ensure compliance with evolving regulations. Learn more about the specific changes in Newfoundland and Labrador and Ontario.
Bill 96 and Impact on Communications in Quebec
The recently passed Bill 96 in Quebec strengthens French language laws, making French the primary language for business, government, and public communications. Organizations must prioritize French in all interactions, especially in external-facing materials. To align, FlexPlus system-generated communications for members residing in Quebec that were previously sent based on the member’s language preference, will now be provided in both French and English, ensuring access to information in both official languages.
SEB Administrative Services Inc., 5500 Explorer Dr, Mississauga, ON L4W 5C7, Canada
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